Last Updated: April 05, 2023
GoodTube Kids provides a subscription video service offering a selection of streaming videos, games, and other content (collectively, “Content”) available on the www.goodtubekids.com website (the “GoodTube Kids Site”), GoodTube Kids affiliate and distribution partner websites (“Distribution Sites”), and other websites where users may embed the Content (these websites, together with the GoodTube Kids Site and Distribution Sites, are referred to collectively as the “Sites”). Our video service, including the Content and our video player, the GoodTube Kids Site, and any other features, tools, applications, materials, or other services offered from time to time by GoodTube Kids in connection with its business on any of the apps and/or sites are referred to collectively as the “GoodTube Kids Services.” We are a company based in the United States.
GoodTube Kids is intended for individuals age 18 and over. We do not accept subscriptions from or provide access to the GoodTube Kids Service to children under the age of 18 unless accompanied by a parent or legal guardian.
PARENTS, PLEASE NOTE: Due to the interactive nature of our site, and in order to comply with Federal laws designed to protect your children on the Internet, GoodTube Kids is compliant with the Children’s Online Privacy Protection Act (COPPA). It is the parent’s responsibility to apply such limitations on a user’s account so as to prevent them from accessing material that is deemed inappropriate for younger audiences. GoodTube Kids will never require your child to submit any more personal information other than what is required for activity participation.
What information do we collect?
GoodTube Kids collects personal information when you use the GoodTube Kids Services. GoodTube Kids may combine information about you that we collect with information we obtain from business partners or other companies.
When you register, we will ask for your name, email address, credit card information, and ZIP code. You may also provide your phone number. From time to time, we may also ask you optionally to provide other information. If you choose to provide such information, you are giving GoodTube Kids permission to use and store it consistent with this Policy.
We may also collect personally identifiable information from you if you are voluntarily submitting the information to us.
Services Metadata: When a user interacts with the GoodTube Kids Services, metadata is generated that provides additional context about the way you interact with the GoodTube Kids Services.
Log Data: Our servers may automatically collect information about a user’s visit to our GoodTube Kids Services, including IP addresses and associated information, visit history, browser type and settings, the date and time the GoodTube Kids Services were accessed and used, information about browser configuration and plugins, language preferences.
Device Information: Your device “fingerprint” (e.g., hardware model, operating system and version, unique device identifiers, and mobile network information) when you access GoodTube Kids Services.
Location Information: We may receive information from you that helps approximate your location, such as using an IP address received from your browser to determine an approximate location.
In addition, GoodTube Kids collects information about your transactions with us and with some of our business partners.
Why does GoodTube Kids collect personally identifiable information about me?
We will only collect and process personally identifiable information about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Services you have requested)), and our legitimate interests. GoodTube Kids’ use of this information includes the following general purposes: contacting you, customizing the Content and advertising you view, fulfilling your requests for products or services, improving our services, conducting research, and providing anonymous reporting for internal and external clients.
We also may obtain personally identifiable information from reputable third parties in order to further enhance your user experience with the GoodTube Kids Services.
How do we share your information?
We do not rent, sell, or share your Personal Information with other people or non-affiliated third parties except with your consent or as necessary to complete any transaction or provide any service you have requested or authorized.
To help us do our work, we may provide limited access to some of your Personal Information to the following parties:
Affiliates: We may share your information with our affiliates and/or subsidiaries.
Technology Service Providers: We work with a wide range of third-party providers, notably our database administrators, cloud computing services, advertising services, data analysts, application service providers, bulk SMS services, and other non-governmental organizations.
Payment Processors: We work with payment processors to help process credit card transactions and other payment methods made through the GoodTube Kids Services. These payment processors will store certain information about you. Please refer to their privacy policies to learn more about how they use your Personal Information.
Automated Tracking Technologies
We collect information through the use of “cookies,” web beacons/tracking pixels, log files, data analytics tools like Google Analytics, and other third-party technologies to understand how you navigate through and interact with our GoodTube Kids Services.
Log files track actions occurring on the GoodTube Kids Services and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Cookies are small bits of information placed on the hard drive of your computer. Cookies remember information about your activities on a website. For example, cookies can store your session for easy sign-in to a website you have previously visited. They enable us to make your visits to the GoodTube Kids Site more enjoyable.
We use Google Analytics to help us understand how our customers use the GoodTube Kids Site, and you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout].
Do you collect anonymous aggregated data, and what do you do with it?
Anonymous data is information (originally personally identifiable or non-personally identifiable) that subsequently is used in aggregate form. We may use anonymous data for purposes of research or analysis. We may conduct research on our customer demographics, internet usage, and interests, and behavior based on the personal data we gather. GoodTube Kids Services may share this type of anonymous data with various third parties, including its affiliates, advertisers, and other current and prospective business partners. But because it is anonymous, these third parties will not be able to contact you based on this data.
Certain third-party service providers (e.g., Google Analytics) collect anonymous data for website administration and promotional purposes. This data collected through these mechanisms is anonymous, is not associated or merged with any personally identifiable information.
Do I have a choice in how GoodTube Kids uses my personal information?
In the future, you will be able to set your communication preferences through your Account page. For example, if you wish to receive additional communications relevant to you, such as alert messages about your favorite Content, you will need to elect to receive them. Therefore, please take that opportunity to review and select your preferences carefully. You can also opt-out of marketing emails by following the unsubscribe link at the bottom of the email. Whether you opt-in or opt-out of receiving communications from GoodTube Kids, we reserve the right to send you administrative messages, service announcements, and other similar communications without offering you the opportunity to opt-out of receiving them. This is important in case we need to communicate with you about items such as your account, website maintenance, and other non-promotional matters.
How does GoodTube Kids use my personally identifiable information?
Only if you have given GoodTube Kids consent, we may (i) use your personally identifiable information to provide you with information about GoodTube Kids’ features, services, and other offerings that may be of interest to you; or (ii) send information or offers to users on behalf of GoodTube Kids’ partners (please note that if we were to do this, we would not give those partners personally identifiable information such as your name or address).
We may use your geolocation data and other device data for the purposes of determining Content available in your country or location.
Is the personal information collected about me secure?
We use reasonable physical, electronic, and procedural measures to safeguard personally identifiable information in our possession against loss, theft, and unauthorized use, disclosure, or modification. For example, passwords and other sensitive information are encrypted in transit.
We endeavor to limit access to personal information about you to employees whom we believe reasonably need that information to provide products or services to you or to do their jobs.
We will retain your email, name, IP history, video play data, and account login information until your account is removed or your access to the GoodTube Kids terminates.
How do we protect the privacy of children?
We are committed to protecting the privacy of children under the age of 13 (“child” or “children”). This Policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”) and outlines our practices in the United States and Latin America regarding children’s personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit OnGuard Online (https://www.consumer.ftc.gov/features/feature-0038-onguardonline). If you have questions or concerns about our privacy practices, please contact us at email@example.com
What information do we collect from children, how do we use it, and how and when do we communicate with parents?
GoodTube Kids offers users various sites and applications, some of which target children. Below, please find summaries of certain potential instances when we may collect information about your child and when we will provide parental notice and/or seek parental consent to collect such information. If we discover that we collected information from a child in a manner that is inconsistent with COPPA, we will immediately delete the information and seek the parent’s consent for that specific collection.
(It is intended the child or youth registering for a subscription does so in conjunction and under the authority and guidance of their parent or authorizing adult.)
Children can, in many cases, register with our sites and applications to view Content, play games, participate in contests, and engage in special features, among other things. During the registration process, we may ask the child to provide certain information for notification and security purposes, including a parent or guardian’s email address, the child’s first name, and gender, the child’s member or account username and password. We also may ask for birth dates from children to validate their ages. We strongly advise children never to provide any personal information in their usernames. Please note that children can choose whether to share their information with us, but certain features cannot function without it. As a result, children may not be able to access certain features if required information has not been provided. We will not require a child to provide more information than is reasonably necessary in order to participate in an online activity.
About the collection of parent email address: Consistent with the requirements of COPPA, on any child-targeted site or application, or in any instance where we ask for age and determine the user is age 12 or under, we will ask for a parent or guardian email address before we collect any personal information from the child. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us firstname.lastname@example.org. We will not use parent emails provided for parental consent purposes to market to the parent unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
About Verifiable Parental Consent:
Email Consent. If we wish to collect personal information from a child, COPPA requires that we first seek a parent or guardian’s consent by email. In the email, we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent’s contact information and any other information collected from the child in connection with that activity.
High-Level Consent. If we collect personal information from a child that will be posted publicly, we will seek a higher level of consent than email consent. Such “high-level” methods of consent include but are not limited to asking for a credit card or other payment method for verification (with a nominal charge involved), speaking to a trained customer service representative by telephone or video chat, or requiring a signed consent form by mail, email attachment, or fax. After providing high-level consent, a parent may have the opportunity to use a pin or password in future communications to confirm the parent’s identity.
Contests and Sweepstakes:
For contests and sweepstakes, we typically require only the information necessary for a child to participate, such as first name (to distinguish among family members) and parent email address (to notify the parent where required by law). We only contact the parent for more personalized information for prize-fulfillment purposes when the child wins the contest or sweepstakes.
Of course, some contests and sweepstakes ask the child to submit their own created Content along with the child’s entry. In those instances, we may require parental consent prior to submission.
Push notifications are notifications on mobile and other devices that are typically associated with downloaded applications and which can communicate to the device holder even when the application is not in use. We will require a child to provide a parent email address before the child can receive push notifications from our child-directed applications that collect a device identifier. We will then provide the parent with notice of our contact with the child and will provide the parent with the opportunity to prevent further notifications. Finally, we will not associate the device identifier with other personal information without contacting the parent to get consent.
If a child-directed GoodTube Kids’ site or application collects geolocation information that is specific enough to equate to the collection of a street address, we will first seek parental consent via email.
When children interact with us, certain information may automatically be collected, both to make our sites and applications more interesting and useful to children and for various purposes related to our business. Examples include the type of computer operating system, the child’s IP address or mobile device identifier, the web browser, the frequency with which the child visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies, flash cookies, web beacons, and other unique identifiers. This information may be collected by GoodTube Kids or by a third party. This data is principally used for internal purposes only, in order to:
provide children with access to features and activities on our sites and applications
customize Content and improve our sites and applications
conduct research and analysis to address the performance of our sites and applications
generate anonymous reporting for use by us
In the event we collect (or allow others to collect) such information from children on our sites and applications for other purposes, we will notify parents and obtain consent prior to such collection.
Please contact us at the mailing address, email, or phone number below with questions about the operators’ privacy policies and collection and use practices:
Attention: GoodTube Kids
1120 Huffman Road
Anchorage, AK 99515
Notice to California Residents
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted Content. To make such a request, please contact us using the Legal Department contact information provided above.