Terms and Conditions
Last Updated: April 05, 2023
Welcome to GoodTube Kids, which is provided by GoodTube Kids LLC., or one of its affiliated companies (“Company,” “we,” “us,” or “our”). GoodTube Kids is a streaming video subscription service where we provide our subscribers with access to stream movies, videos, songs, and TV shows over the Internet. GoodTube Kids, including without limitation all features and functionalities, instant streaming, our website, user interfaces, and all content and software associated therewith, is referred to herein as the “GoodTube Kids service” or “service.”
Privacy and Electronic Communications
You can find the specific details regarding your membership with GoodTube Kids at any time by visiting our website and clicking on the “My Account“ link.
We may offer several membership plans, including special promotional plans or memberships with different limitations. Some of these promotional memberships are offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate, or otherwise amend our offered membership plans, including any membership fees and other associated fees. Unless otherwise stated differently, month or monthly refers to a billing cycle (See “Billing” below). You acknowledge and agree that your current membership plan will automatically renew until you cancel it.
A GoodTube Kids membership will automatically renew unless you cancel your membership or we terminate it. You must cancel your membership before it renews each period to avoid billing the next period’s membership fees to your Payment Method. We will bill the membership fee to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). Membership fees are fully earned upon payment.
You may cancel your GoodTube Kids membership at any time. Subscriptions based on the payment provider PayPal will be canceled immediately. In contrast, subscriptions based on credit/debit cards and/or ACH bank draft will be canceled at the end of the current billing period. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY UNWATCHED MOVIES OR TV SHOWS. To cancel, visit our website and click on “Cancel Membership” on the “My Account” page and follow the instructions for cancellation under the heading “Cancel Membership.” If you have purchased in-app purchases or other purchases via third-party app stores, your access to these purchases shall also terminate when you cancel your membership.
The availability of movies, videos, songs, and TV shows to instantly watch will change from time to time and from country to country. The quality of the display of the streaming movies, videos, songs, and TV shows may vary from computer to computer and device to device. It may be affected by various factors, such as your location, the bandwidth available through and/or your Internet connection speed. GoodTube Kids streams a little bit of data as a buffer each time you start a movie or TV show. Frequently starting and stopping movies, videos, songs, and TV shows may result in an increase in the amount of data GoodTube Kids streams to you per hour. You are responsible for all Internet access charges. Please check with your Internet service provider for information on possible Internet data usage charges. GoodTube Kids makes no representations or warranties about the quality of your instant watching experience on your display.
Content Load Time
The time it takes to begin watching a video instantly may vary based on a number of factors, including your location, available bandwidth at the time, the movies, videos, songs, or TV shows you have selected, and the configuration of your GoodTube Kids ready device. For example, high-speed action scenes or special effects at the opening of a movie or TV show may slightly delay its start time. In addition, you must be connected to the Internet throughout the watch instantly experience.
In our sole discretion, we may make some GoodTube Kids content available for temporary download and offline viewing on certain supported devices (“Offline Content”). Limitations will apply to Offline Content, such as restrictions on the number of Offline Content per account, the maximum number of devices that can contain Offline Content, and the time period within which you will need to begin viewing Offline Content how long the Offline Content will remain accessible. Some Offline Content may not be playable in certain countries, and if you go online in a country where you would not be able to stream certain Offline Content, then the Offline Content will not be playable while you are in that country.
Device Requirements and Limitations
To enjoy watching instantly via your supported device(s), your equipment must satisfy certain system requirements. YOU WILL BE ALLOWED TO INSTANTLY WATCH ON AS MANY AS SIX (6) SUCH DEVICES AT ANY GIVEN TIME. The number of devices and concurrent streams may change without notice to you.
You may instantly watch a movie, video, or TV show through the GoodTube Kids service only in geographic locations where we offer our service and have licensed such movie, video, or TV show. The content that may be available to watch will vary by geographic location. GoodTube Kids will use geolocation technologies to verify your geographic location.
GoodTube Kids Streaming Software
Furthermore, GoodTube Kids reserves the right to discontinue service and or support of a software application and will not be responsible for refunding payment if another software application is available to stream GoodTube Kids content. We also reserve the right to make available new software applications and will not be responsible for refunding payment because of the software application not being previously available.
In response to content providers’ requests, or due to technical limitations or any reason in our sole and absolute discretion, and without prior notice to you, some or all videos may cease to be available for watching instantly.
When you access GoodTube Kids through a mobile network, your roaming or network provider’s messaging, data, and other rates and fees may apply. Downloading, using, or installing certain GoodTube Kids services may be prohibited or restricted by your network provider. Not all GoodTube Kids services may work with your device or your network provider.
Account Access; Identity Protection
In order to provide you with ease of access to your account and to help administer the GoodTube Kids service, GoodTube Kids implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the GoodTube Kids service. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account. You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your GoodTube Kids ready device. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a GoodTube Kids ready device, you should logout and/or deactivate the device before doing so. Similarly, if your GoodTube Kids ready device is lost or stolen, please deactivate the GoodTube Kids ready device. If you fail to log out or deactivate your device, subsequent users may access the GoodTube Kids service through your account and may be able to access certain of your account information. If you find that you’re a victim of identity theft and it involves a GoodTube Kids account, you should notify our Customer Service. Then, you should report this instance to all your card issuers, as well as your local law enforcement agency. You should also be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the GoodTube Kids website and not through a hyperlink in an e-mail or any other electronic communication, even if it looks official. GoodTube Kids reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. GoodTube Kids is not obligated to credit or discount a membership for holds placed on the account by either a representative of GoodTube Kids or by the automated processes of GoodTube Kids.
Disclaimers of Warranties and Limitations on Liability
THE GOODTUBE KIDS SERVICE, INCLUDING OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE GOODTUBE KIDS SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE AND OUR LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE GOODTUBE KIDS SERVICE, OUR WEBSITE AND USER INTERFACES, AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH. GOODTUBE KIDS DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE GOODTUBE KIDS SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND YOU AGREE THAT GOODTUBE KIDS MAY ELIMINATE OR OTHERWISE MODIFY ANY OR ALL ASPECTS OF THE GOODTUBE KIDS SERVICE, INCLUDING FEATURES, WITHOUT COMPENSATION OR NOTICE TO YOU. GOODTUBE KIDS SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, GOODTUBE KIDS READY DEVICES, AND GOODTUBE KIDS SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE). Without limiting the foregoing, we and our licensors assume no liability or responsibility for any of the following: (i) errors or omissions in the content delivered by the GoodTube Kids service or on the GoodTube Kids website or user interfaces; (ii) recommendations or advice of Customer Service; (iii) any failure or interruption in the availability of the GoodTube Kids service and/or website or user interfaces, (iv) delivery and or display of any content contained on the GoodTube Kids website, user interfaces, or otherwise through the GoodTube Kids service; and (vii) any losses or damages arising from the use of the content provided on the GoodTube Kids website, user interfaces, or otherwise through the GoodTube Kids service itself, including any losses or damages arising from downloading of related software, downloading and/or use of any other software, including the remote desktop tool offered by Customer Service, optical media discs or any conduct by users of the GoodTube Kids service, website or user interfaces. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete, or current. We do not make any representations with respect to the content contained on movies and TV shows from the GoodTube Kids service or the descriptions of any movie or TV show content contained on our website and user interfaces. We do not represent or guarantee that your use of the GoodTube Kids service will be free from interruption, loss, corruption, attack, viruses, interference, hacking, or other security intrusions, and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon GoodTube Kids or its affiliated parties.
GOODTUBE KIDS MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING GOODTUBE KIDS READY DEVICES OR THE COMPATIBILITY OF THE DEVICE WITH OUR SERVICE. Additional disclaimers or limitations of liability may be contained in the various third-party software end user license agreements you may have agreed to in order to access our service.
GoodTube Kids is a trademark of GoodTube Kids. The GoodTube Kids logo and www.goodtubekids.com are trademarks or service marks of GoodTube Kids. The GoodTube Kids website and user interfaces, including but not limited to its graphics, logos, page headers, button icons, scripts, and service names constitute trade dress of GoodTube Kids LLC. The trademarks, service marks, and trade dress of GoodTube Kids may not be used or reproduced without prior written approval from GoodTube Kids and may not be used in connection with any product or service that is not affiliated with GoodTube Kids, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of GoodTube Kids, or in any manner that disparages or discredits GoodTube Kids. Other trademarks that appear on the GoodTube Kids website and user interfaces are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GoodTube Kids. Any images of persons or personalities contained on the GoodTube Kids website and user interfaces are not an indication or endorsement of GoodTube Kids or any particular product or our service unless otherwise indicated.
Entertainment and Service Content
We distribute movies, television, other filmed entertainment, and music. We reserve the right to display and promote the filmed entertainment or additional information through our service, including our website and user interfaces, to you in any manner we choose in our sole and absolute discretion. In addition, the GoodTube Kids service allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties through the GoodTube Kids service are those of the respective authors or producers and not of GoodTube Kids or its shareholders, directors, officers, or employees or licensors. Under no circumstances shall GoodTube Kids, or its shareholders, directors, officers, directors, or employees or licensors be held liable for any loss or damage caused by your reliance on information obtained through the GoodTube Kids service. It is your responsibility to evaluate the information, opinion, advice, or other content available through the GoodTube Kids service.
Use of Information Submitted
GoodTube Kids is free to use any comments, information, ideas, concepts, reviews, or techniques, videos, photos or any other material contained in any communication you may send to us (“Feedback” and/or “Submissions”), including responses to questionnaires or through postings to the GoodTube Kids service, including the GoodTube Kids website and user interfaces, without further compensation, acknowledgment or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the GoodTube Kids service.
Furthermore, by posting any Feedback on our site, submitting Feedback to us, or responding to questionnaires, you grant us a perpetual, worldwide, non-exclusive, royalty-free irrevocable license, including the right to sublicense such right, and right to display, use, reproduce or modify the Feedback submitted in any media, software or technology of any kind now existing or developed in the future.
Please note GoodTube Kids does not accept unsolicited materials or ideas for use or publication and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to GoodTube Kids. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against GoodTube Kids and its affiliates regarding the use of such materials and ideas, even if the material or an opinion is used that is substantially similar to the idea you sent.
From time to time, we test various aspects of our service, including our website, user interfaces, service levels, plans, promotions, features, availability of movies, videos, songs and TV shows, delivery, and pricing, and we reserve the right to include you in or exclude you from these tests without notice. If you are selected to participate in a test or beta version of any of our products or service, you should not rely on nor expect the continued availability of these new products or services. Any information, data, content, or materials provided or displayed to you in or through any test or beta participation, or any knowledge you may have from or relating thereto, is the proprietary and confidential information of Company.
Your Conduct in Accessing the GoodTube Kids Service
By accessing the GoodTube Kids service, including the GoodTube Kids website and user interfaces, you agree to use the GoodTube Kids service, including all features and functionalities associated therewith, the website and user interfaces, and all content and software associated therewith in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on the use of the service or content therein. In addition, you agree not to upload, post, e-mail, or otherwise send or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the GoodTube Kids service. You also agree not to impersonate any other person while using the GoodTube Kids service, conduct yourself in a vulgar or offensive manner while using the GoodTube Kids service, or use the GoodTube Kids service for any unlawful purpose.
You agree that all of the foregoing restrictions apply not only to the GoodTube Kids service, but also to the servers and networks connected to any portions of the GoodTube Kids service whether operated by GoodTube Kids or third parties (“Networks”). You agree not to interfere with Networks, violate any of the procedures, policies or regulations applicable to Networks, use Networks in a way that harms or impairs anyone else’s use of Networks, use Networks to gain unauthorized access to any service, data, account or other networks, use Networks to falsify any protocol or e-mail header information (e.g., “spoofing”), use Networks to send “spam” (i.e., unsolicited bulk e-mail or commercial messages) or items of a destructive or deceptive nature, or remove, modify, or tamper with any regulatory or legal notice or link that is incorporated into Networks. GoodTube Kids has restricted the ability for accounts to be accessed by multiple IP addresses. If a subscriber shares their account log-in information with others, GoodTube Kids reserves the right to cancel and terminate the subscriber’s account.
Limitations on Use
Links and Pages
Promotional codes may be redeemed on our website. Promotional code can only be used once and cannot be redeemed for cash, resold, or combined with any other offers. If you received a promotion code through an offer by a third party, additional restrictions may apply.
Claims of Copyright Infringement
It is the policy of GoodTube Kids to respect the intellectual property rights of others. GoodTube Kids does not condone the unauthorized reproduction or distribution of movies, videos, songs or TV shows, or other copyrighted content. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through the GoodTube Kids service, please notify us at:
Attention: GoodTube Kids
1120 Huffman Road
Anchorage, AK 99515
Attention: GoodTube Kids
1120 Huffman Road
Anchorage, AK 99515
(“Notice Address”). If GoodTube Kids elects to seek arbitration, it will send a written Notice to the e-mail address used for your membership account. A Notice, whether sent by you or by GoodTube Kids, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If you and GoodTube Kids do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or GoodTube Kids may commence an arbitration proceeding or file a claim in small claims court. During the arbitration, the amount of any settlement offer made by GoodTube Kids or you shall not be disclosed to the arbitrator. You may download or copy a form Notice and a form to initiate arbitration at www.adr.org. If you are required to pay a filing fee, after GoodTube Kids receives notice at the Notice Address that you have commenced arbitration, it will promptly reimburse you for your payment of the filing fee, unless your claim is for greater than US $10,000. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement. Unless you and GoodTube Kids agree otherwise, any arbitration hearings will take place in the county (or parish) of your billing address. (If you reside outside of the United States, any arbitration hearings will take place in your country of residence at a location reasonably convenient to you, but will remain subject to the AAA Rules, including the AAA rules regarding the selection of an arbitrator). If your claim is for US $10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US$10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of GoodTube Kids’ last written settlement offer made before an arbitrator was selected (or if GoodTube Kids did not make a settlement offer before an arbitrator was selected), then GoodTube Kids will pay you the amount of the award or US$1,000, whichever is greater. Except as expressly set forth herein, the payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules.
YOU AND GOODTUBE KIDS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and GoodTube Kids agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
If any provision of these terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.
The provisions of these terms which by their nature should survive the termination of these terms, shall survive such termination.
No waiver of any provision of these terms by us shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.